Data protection

The following privacy policy applies to the use of our online offer www.hamam-frankfurt.info (hereinafter “Website”).

We attach great importance to privacy. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (DSGVO). We collect and process your personal data in order to offer you the above-mentioned portal. This statement describes how and for what purpose your data is collected and used and what options you have in relation to personal information.

By using this site, you consent to the collection, use and transfer of your information in accordance with this Privacy Policy.

1 person responsible

Responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR

Norbert Engler
Dayla Spa + Hamam Norbert Engler
Zeil 51
60313 Frankfurt am Main

Tel. 0 69 – 43 20 74
E-Mail: info (at) hamam-frankfurt.de

If you wish to object to the collection, processing or use of your data by us in accordance with this Privacy Policy as a whole or for individual measures, you can address your objection to the person responsible.

You can save and print this privacy policy at any time.

2 General use of the website

2.1 Hosting

The hosting services we use are for the purpose of providing the following services: infrastructure and platform services, computing capacity, disk space and database services, collateral and technical maintenance services we use to operate the site.

Here we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer acc. Art. 6 para. 1 p. 1 f) DSGVO i.V.m. Art. 28 GDPR.

2.2 Access data

We collect information about you when you use this website. We automatically collect information about your usage and interaction with us and register information about your computer or mobile device. We collect, store and use data about every access to our online offer (so-called server log files). Access data includes:

– Name and URL of the retrieved file
– Date and time of retrieval
– transferred amount of data
– Message about successful retrieval (HTTP response code)
– Browser type and browser version
– operating system
– Referer URL (i.e. the previously visited page)
– Websites that are accessed by the user’s system through our website
– Internet service provider of the user
– IP address and the requesting provider

We use this protocol data without assignment to you or other Profilerstellung for statistical evaluations for the purpose of the operation, the security and the optimization of our on-line offer, in addition, for the anonymous registration of the number of visitors on our website (traffic) as well as to the extent and type of Use of our website and services, as well as for billing purposes, to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content, analyze traffic, troubleshoot and improve our services.

This is also our legitimate interest in accordance with Article 6 paragraph 1 p. 1 f) GDPR.

We reserve the right to retrospectively review the log data if, on the basis of concrete evidence, there is a legitimate suspicion of unlawful use. We store IP addresses in the logfiles for a limited period of time, if this is necessary for security purposes or for the provision of services or the billing of a service, eg. Eg if you use one of our offers. After termination of the order process or after receipt of payment, we will delete the IP address if it is no longer required for security purposes. We store IP addresses even if we have a specific suspicion of a crime in connection with the use of our website. In addition, as part of your account, we save the date of your last visit (for example, when registering, logging in, clicking links, etc.).

We use so-called session cookies to optimize our online offerings. A session cookie is a small text file that is sent by the respective servers when visiting a website and stored on your hard disk. As such, this file contains a so-called session ID, with which various requests from your browser can be assigned to the shared session. This will allow your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They serve z. For example, you can use the shopping cart feature across multiple pages.

We also use a small amount of persistent cookies (also small text files stored on your device) that remain on your device and allow us to recognize your browser the next time you visit it. These cookies are stored on your hard drive and delete themselves after the given time. Their lifespan is 1 month to 10 years. This will enable us to present our offer in a more user-friendly, effective and secure way, and to show you, for example, information tailored to your interests on the page.

Our legitimate interest in the use of cookies in accordance with Article 6 para. 1 sentence 1 f) of the DSGVO is to make our website more user-friendly, effective and secure.

 

2.4 Cookies

The cookies store about the following data and information:

– Log-in information
– language settings
– entered search terms
– Information about the number of visits to our website and use of individual functions of our website.

If the cookie is activated, it will be assigned an identification number and no assignment of your personal data to this identification number will be made. Your name, IP address or similar data that would allow the cookie to be associated with you will not be included in the cookie. Based on the cookie technology, we only receive pseudonymous information, for example, which pages of our shop were visited, which products were viewed, etc.

You can set your browser so that you are informed in advance about the setting of cookies and can decide on a case-by-case basis whether you exclude the acceptance of cookies for specific cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.

2.4 E-mail contact

If you contact us (eg via contact form or e-mail), we will save your details for the processing of the request as well as in the event that follow-up questions arise.

This is also our legitimate interest in accordance with Article 6 paragraph 1 p. 1 f) GDPR.

We store and use other personal data only if you consent to it or if this is permitted by law without special consent.

2.5 Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google has submitted to the Privacy Shield Agreement between the European Union and the United States and certified. As a result, Google agrees to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about the use of this website by the site visitors are usually transmitted to a Google server in the USA and stored there.

This is also our legitimate interest in accordance with Article 6 paragraph 1 p. 1 f) GDPR.

However, in the event of activation of IP anonymisation on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. IP anonymization is active on this website. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity, and to provide us with other services relate

The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

In addition, you can prevent the transmission of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser plug-in or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent Google Analytics from entering this site in the future (this opt-out cookie only works in this browser and for this domain only. Clear the cookies in your browser, you must click this link again): Disable Google Analytics

2.6 Verwendung von Facebook Social Plugins

Dieses Angebot verwendet Social Plugins (“Plugins”) des sozialen Netzwerkes facebook.com, welches von der Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA betrieben wird (“Facebook”). Die Plugins sind an einem der Facebook Logos erkennbar (weißes „f“ auf blauer Kachel, den Begriffen “Like”, “Gefällt mir” oder einem „Daumen hoch“-Zeichen) oder sind mit dem Zusatz “Facebook Social Plugin” gekennzeichnet. Die Liste und das Aussehen der Facebook Social Plugins kann hier eingesehen werden: https://developers.facebook.com/docs/plugins/.

Wenn ein Nutzer eine Webseite dieses Angebots aufruft, die ein solches Plugin enthält, baut sein Browser eine direkte Verbindung mit den Servern von Facebook auf. Der Inhalt des Plugins wird von Facebook direkt an Ihren Browser übermittelt und von diesem in die Webseite eingebunden. Der Anbieter hat daher keinen Einfluss auf den Umfang der Daten, die Facebook mit Hilfe dieses Plugins erhebt und informiert die Nutzer daher entsprechend seinem Kenntnisstand:

By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the offer. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example, press the Like button or leave a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and save their IP address. According to Facebook, only an anonymous IP address is stored in Germany.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and setting options for protecting the privacy of users, can be found in Facebook’s privacy policy: https://www.facebook.com/about/privacy/ ,

If a user is a Facebook member and does not want Facebook to collect data about him via this offer and associate it with his member data stored on Facebook, he must log out of Facebook before visiting the website.

2.7 Google+ button

This offer uses the “+1” button on the Google Plus social network operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”). The button is recognizable by the sign “+1” on a white or colored background.

When a user accesses a web page of this offering that includes such a button, the browser establishes a direct connection to Google’s servers. The content of the “+1” button is transmitted by Google directly to his browser and incorporated by him into the website. the provider therefore has no influence on the amount of data that Google collects with the button. According to Google, no personal data is collected without a click on the button. Only logged in members, such data, including the IP address, collected and processed.

The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights and options to protect your privacy, users can Google’s privacy notices to the “+1” button: http://www.google.com/ intl / DE / + / policy / + 1button.html and the FAQ: http://www.google.com/intl/en/+1/button/.

2.8 Twitter

This offer uses the buttons of the Twitter service. These buttons are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. They are recognizable by terms such as “Twitter” or “episode”, associated with a stilled blue bird. With the help of the buttons it is possible to share a post or page of this offer on Twitter or to follow the provider on Twitter.

When a user calls up a web page of this web site containing such a button, its browser establishes a direct connection to the servers of Twitter. The content of the Twitter buttons is transmitted by Twitter directly to the user’s browser. The provider therefore has no influence on the extent of the data that Twitter collects with the help of this plugin and informs users according to their level of knowledge. After this, only the IP address of the user, the URL of each web page when the button is received, but not used for purposes other than the appearance of the button.

Further information can be found in the privacy policy of Twitter at http://twitter.com/privacy.

2.9 storage duration

Unless specifically stated, we store personal data only as long as necessary to fulfill the purposes pursued.

3 Processing of inventory data

We also process the inventory data described below.

3.1 Newsletter

In order to be able to send you our newsletter, we use the so-called double opt-in procedure. Only if you have previously expressly confirmed to us that you wish to receive the newsletter, we will send you an activation e-mail and ask you to confirm by clicking on a link contained in this e-mail that you would like to receive our newsletter ,

You can cancel the registration at any time, without incurring any costs other than the transmission costs according to the basic rates. A textual message to the contact details referred to in point 1 (eg e-mail, fax, letter) is sufficient. Of course, you will also find in every newsletter an unsubscribe link.

3.2 Product / Course Recommendations

Independent of the newsletter, we regularly send you product recommendations by e-mail. In this way, we will provide you with information about products from our offer that you may be interested in based on your recent applications and / or requests for informational material. We comply strictly with the legal requirements. You can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs. A textual message to the contact details referred to in point 1 (eg e-mail, fax, letter) is sufficient. Of course, you will also find an unsubscribe link in every e-mail.

3.3 Legal basis and duration of storage

The legal basis of data processing according to the preceding paragraphs is Article 6 (1) (1) (a), (b) and (f) DSGVO. Our interests in data processing are in particular the preparation, conclusion and fulfillment of contracts as well as direct mail and product information.

Unless specifically stated, we store personal data only as long as necessary or legally required to fulfill the purposes pursued.

4 Your rights as data controller

Under applicable law, you have various rights to your personal information. If you would like to assert these rights, please send your request by e-mail or by post with a clear identification of your person to the address specified in section 1.

Below is an overview of your rights.

4.1 Right to confirmation and information

You have the right at any time to obtain confirmation from us as to whether personal data relating to you is being processed. If this is the case, you have the right to ask us for free information about your personal data stored together with a copy of this data. Furthermore, there is a right to the following information:

1 the processing purposes;
2 the categories of personal data being processed;
3 the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organizations;
4 if possible, the planned duration for which the personal data are stored or, if this is not possible, the criteria for determining that duration;
5 the existence of a right to rectification or erasure of the personal data concerning you or to a restriction of processing by the controller or a right to object to such processing;
6 the existence of a right of appeal to a supervisory authority;
7 if the personal information is not collected from you, all available information about the source of the data;
8 the existence of automated decision-making, including profiling, in accordance with Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved and the implications and consequences of such processing for you.

If personal data are transmitted to a third country or to an international organization, you have the right to be informed about the appropriate guarantees under Art. 46 GDPR in connection with the transfer.

4.2 Right to rectification

You have the right to demand immediate correction of incorrect personal data concerning you. Taking into account the purposes of processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.

4.3 Right to cancellation (“Right to be forgotten”)

According to Art. 17 (1) GDPR, you have the right to ask us to delete your personal data without delay and we are obliged to delete your personal data immediately if one of the following reasons applies:

The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
They revoke their consent, on which the processing was based on Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, and there is no other legal basis for processing.
In accordance with Art. 21 (1) GDPR, they object to the processing and there are no prior justifiable grounds for processing, or they object to the processing pursuant to Art. 21 (2) GDPR.
The personal data were processed unlawfully.
The deletion of personal data is required to fulfill a legal obligation under Union or national law to which we are subject.
The personal data were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

If we have made the personal data publicly available and if we are obliged to delete it in accordance with Art. 17 (1) GDPR, we shall take appropriate measures, including technical ones, for data controllers who are responsible for the personal data, taking into account the available technology and the implementation costs Process Data, informing you that you have requested deletion of any links to such personal information or copies or replications of such Personal Information.

4.4 Right to restriction of processing

You have the right to require us to restrict processing if any of the following conditions apply:

The accuracy of your personal information is contested by you for a period of time that enables us to verify the accuracy of your personal information.
the processing is unlawful and you have refused to delete the personal data and have instead requested the restriction of the use of your personal data;
We no longer need your personal information for the purposes of processing, but you need the information to assert, exercise or defend your rights, or
You have lodged an objection against the processing pursuant to Art. 21 (1) GDPR, as long as it is not certain whether the justified reasons of our company outweigh yours.

4.5 Right to Data Portability

You have the right to receive the personal information you provide to us in a structured, common and machine-readable format, and you have the right to submit that information to another person without hindrance, provided that

the processing is based on a consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract pursuant to Art. 6 (1) (1) (b) GDPR and
the processing is done using automated procedures.

In exercising your right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data are transmitted directly by us to another person responsible, as far as this is technically feasible.

4.6 Right of objection

You have the right to object at any time to the processing of personal data concerning you pursuant to Article 6 (1) sentence 1 (e) or (f) GDPR for reasons arising from your particular situation; this also applies to profiling based on these provisions. We no longer process personal information, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, exercising or defending legal claims.

If personal data are processed by us in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.

You have the right, for reasons arising from your particular situation, to object to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes under Article 89 (1) of the GDPR Unless the processing is necessary to fulfill a public interest task.

4.7 Automated decisions including profiling

You have the right not to be subjected to a decision based solely on automated processing – including profiling – that will have legal effect or similarly affect you in a similar manner.

There is no automated decision-making based on personal data collected.

4.8 Right to revoke a data protection consent

You have the right to revoke your consent to the processing of personal data at any time.

4.9 Right to complain to a supervisory authority

You have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data is unlawful.

5 data security

We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities.

Your personal data will be transmitted encrypted with us. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but point out that data transmission over the Internet (for example, when communicating by e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

To safeguard your data, we maintain technical and organizational security measures in accordance with Art. 32 DSGVO, which we always adapt to state-of-the-art technology.

We also do not warrant that our offer will be available at specific times; Disturbances, interruptions or failures can not be excluded. The servers we use are regularly backed up carefully.

6 Disclosure of data to third parties, no data transfer to non-EU countries

Basically, we only use your personal data within our company.

If and to the extent that we engage third parties in the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that the transmission is required for the corresponding service.

In the event that we outsource certain parts of the data processing (“order processing”), we contractually obligate processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the data subject’s rights.

Data transmission to agencies or persons outside the EU outside of the cases mentioned in this declaration in paragraph 2 does not take place and is not planned.